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Mon - Fri: 8am - 5pm   ​​Saturday: 8am - 11pm Sunday: 8am - 11pm

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Shipping

Order Processing

Mikiao's Studio is a one-person team. We always aim to mail out the orders as fast as possible. Typical processing time may range anywhere between 2 to 7 working days. If you require your order urgently, do drop us a mail to check with us on our current processing time.

Local Shipping

Shipping methods for delivery in Singapore are as follows:

  • Standard shipping -  Flat rate SGD 2
    Standard shipping via Singpost is not trackable. Please be reminded that Mikiao's Studio will not be responsible for any mails lost in transit. Tracked delivery is highly recommended.

  • SmartPac - From $4.20
    Shipping is calculated at checkout and capped at $4.80. Postman will deliver SmartPac to recipient’s doorstep. If unsuccessful, postman will deliver to letterbox instead.

  • Courier via Ninja Van - Flat rate SGD 4.00
    Door-step delivery will be made by a Ninja from Ninja Van. If you are not at home to receive your package, they will give you a call and you can direct them to leave it in a safe and secret place for you to collect when you reach home. Neither Mikiao's Studio nor Ninja Van will be responsible if your package is stolen after you authorised the Ninja to leave your package in a safe place.

  • Park N Deliver - Flat rate SGD 4
    Collect your purchases from a mall of your choice from 31 locations available. An sms will be sent to you once your items are ready for collection and you have to collect it within 5 days. Redelivery charges will be levied and payable by you if you did not collect it within 5 days.

International Shipping

All international orders are shipped via registered airmail and tracking number will be provided. International shipping is capped at SGD 6.50, which will be calculated at checkout.

Delivery Times

All estimated delivery times are stated at the shipping section during checkout. Delivery times excludes order processing time.

 

Local Shipping

  • For Singpost standard shipping, it may take up to 5 business days for Singpost to ship the items to you. 

  • For Ninja Van delivery, it will take up to 5 business days for them to ship the items to you.

  • For Park N Delivery, it will take up to 3 business days for the items to be ready for collection.

 

International Shipping

It may take up to 14 working days or even more for the postal service to ship the items to you if you are overseas, depending on which country you are in. 

Please take note that additional 10-15 business days will be required for shipping during festive season.

Returns

All orders will be checked and packed with a hard backing and plastic sleeve to protect the products. We do not accept any returns unless we have sent out the wrong order to you. Do contact us if you require any assistance.

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